Our founders kept seeing competent administrators lose time to unowned session folders, undocumented jump paths, and remote tools configured differently on every desk. The software was rarely the core problem. The missing layer was an operating convention.
Northline focuses on that layer. We observe real work, map the route, test representative cases, and leave behind a field guide that another administrator can follow.
Principal, Infrastructure Practice
Former Windows and Linux platform lead; specializes in access-path discovery and pilot design.
Senior Systems Consultant
Builds session taxonomies, operator runbooks, and repeatable troubleshooting exercises.
Workflow Research Lead
Translates observed administrator tasks into practical decision records and learning materials.
Our studio is in Chicago’s Fulton Market district. We work remotely with teams across the United States and travel for discovery sessions when the physical environment is part of the problem.
Engagements generally run two to six weeks and include scheduled working sessions, a pilot, and a final handoff.
Meet the practice